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Frequently Asked Questions
How fast is onboarding?
Setup takes less than 15 minutes. Once you contact us or fill in the form, our team configures your digital menu, QR codes, tables, and GST billing parameters with you over a brief call.
What hardware is required?
No expensive proprietary POS hardware is needed. Servyn runs directly in modern browsers on any smartphone, tablet, laptop, or desktop PC, and connects seamlessly with standard thermal receipt printers.
Do you support multi-outlet restaurants?
You can run several outlets, but each one is its own account today — its own menu, staff and reports — and there is no consolidated cross-outlet dashboard yet. That suits independents and small groups; if you need central menu control and chain-wide reporting right now, we are not the right fit and would rather tell you before you sign up. Linked multi-outlet management is on the roadmap.
Is customer support included?
Every early adopter receives direct phone, email, and WhatsApp onboarding support from our India-based engineering and support team during working hours.